Privacy Policy

At Journal Bot, your privacy is important to us. This Privacy Policy outlines the types of data we collect, how we use that data, and the measures we take to ensure your personal information remains secure. By using Journal Bot, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect and store the following information:

• User-provided content: Messages and responses you send via SMS as part of your journaling interactions with Journal Bot.
• Phone number: The phone number used to interact with Journal Bot for SMS conversations.
• Metadata: Information such as message timestamps and message length.

How We Use Your Data

• Service Operation: We store your journaling messages securely in our database to provide personalized reflections and responses.
• AI Processing: Journal Bot uses AI (powered by OpenAI) to generate responses based on your messages. Your messages are processed by OpenAI’s API. OpenAI does not use your data for training their models or retain your data, per OpenAI’s Data Usage Policy.
• Message Delivery: We use Twilio to send and receive SMS messages. Twilio acts as a processor to facilitate the delivery of messages, and as such, your messages pass through Twilio’s systems. Twilio’s privacy practices can be found in Twilio’s Privacy Policy.

Data Security

We take your privacy and data security seriously. Your messages are stored in a secure database, and we employ encryption, secure server connections, and other technical and organizational measures to protect your information.

Sharing of Data

We do not share your personal information with third parties except as necessary to provide our services:

• Twilio: As mentioned, your messages pass through Twilio for SMS delivery.
• OpenAI: Messages are sent to OpenAI’s API for processing responses. OpenAI does not use this data for training purposes or store it after processing.

We do not sell your data to any third parties.

Your Rights

You have the following rights regarding your data:

• Access: You can request access to the data we store.
• Deletion: You can request the deletion of your data from our systems.
• Opt-out: You can opt-out of receiving messages from Journal Bot at any time by replying “STOP” to any SMS.

Data Retention

We retain your messages for as long as necessary to provide our services and as required by applicable laws. You can request the deletion of your data at any time.

Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of Journal Bot after any changes signifies your acceptance of the revised policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us via Journal Bot itself or via email:

journal bot @ jon sully [dot] net